The Cruise and Travel Connection is proud to share with you, comments that have been forwarded to us regarding sales and service to our valued customers. We do indeed pride ourselves with the extra effort and attention to detail that is expected by our clients, be they new to our agency or long time customers. Our agency has been built on repeat business from satisfied clients around the nation. We will continue to strive for this excellence in our effort to provide them with the very best vacation experience they may obtain. We appreciate their continued business.
Larry Herpel - Owner
Cruise & Travel Connection
"Larry Herpel (at The Cruise and Travel Connection) has been our exclusive travel agent for almost five years. He has handled a variety of vacations for us - cruises, package deals, and a few challenging independent itineraries. He has consistently come up with bookings that are priced well within our budget. He doesn't cling to the cookie-cutter approach. We appreciate the way he listens and tries to provide arrangements that fit our personal desires. He really seems to enjoy being of service".
Tom Edge, Kay Arnold
"My wife and I first met Larry Herpel over the phone while on our honeymoon. The company we had booked with had no record of our reservation. We watched helplessly as our plane for Cozumel boarded and left without us. When I called a friend back home they called Larry. It was Sunday morning, and he left church and spent several hours working to get our problem solved. The amazing thing was that he wasn't even our travel agent at the time! He just did that to help a couple have a happy honeymoon. I knew then that I had met a man with a big heart and a willing spirit to go the extra mile to serve others".
"In the past three years I have used Cruise and Travel Connection to help plan two group cruises. We took 32 people out on our first cruise and 68 on our second. Both times they have met and exceeded our expectations. I have recommended their expert service over and over again to everyone I know who needs professional help in planning a trip of any kind. My latest recommendation for their travel planning was to my future son-in-law as he was preparing to plan for his honeymoon".
"Whether I call him on the phone or stop by the office to visit, I always find Larry willing to take the time to answer all my travel questions. Once you book through the Cruise and Travel Connection you will have found a travel agent for life!"
Pastor Glen Howe
"Lisa and I want to thank you for a job well done. Your patience and meticulous planning were impeccable. The attention you spent to our itinerary to make it the perfect honeymoon sincerely moved us. Your knowledge of French Polynesia and the islands of Tahiti were reassuring."
"Bora Bora was paradise with the beautiful blue lagoon. The excursions that you helped pick out for us were beyond wonderful. Scuba diving and feeding the sharks and stingrays was an experience we will never forget. Moorea was spectacular with the mountains and crystal blue bays. The tiki village entertainment and 4 X 4 island tour through the mountains were true highlights."
"We have never had a travel agent take such time and effort on a trip…for this we are grateful. We will be sure to recommend your agency to others who seek an experienced and caring travel professional. Please feel free to add this and enclose photos to your portfolio".
David and Lisa J.
San Marcos, TX